AI Spurs Client Growth for 42% of Law Firms

2 min readSources: Artificial Lawyer

A Legora survey shows 42% of firms see client growth from AI use.

Why it matters: AI helps law firms enhance efficiency, attract clients, and boost revenue, crucial for competitiveness.

  • 42% of law firms report client acquisition from AI use.
  • 55% use AI for complex cases without hiring more staff.
  • 77% discuss AI with clients regarding pricing and turnaround.
  • 65% of firms have AI strategies or policies in place.

A Legora survey finds 42% of law firms experience client growth thanks to AI, underscoring its growing role in legal competitiveness.

  • Operational Efficiency: 55% of firms leverage AI to manage complex cases efficiently, avoiding additional hires.
  • Client Relations: AI is now part of pricing and turnaround discussions at 77% of firms, highlighting its strategic importance in client service.

Data from Wolters Kluwer supports AI's positive impact on time and revenue. Nevertheless, it notes hesitation due to concerns about AI's reliability, which could limit its adoption.

Thomson Reuters reports 65% of firms have implemented AI strategies, indicating substantial institutional buy-in and potential for increased ROI through risk management and service quality improvement.

By the numbers:

  • 42% — law firms reporting client growth via AI.
  • 55% — firms using AI for complex cases without extra hires.
  • 77% — firms discussing AI in pricing and turnaround talks.

Yes, but: Caution due to trust issues with AI outputs may hinder wider adoption.