ArentFox Schiff Shuts Down AI Chatbot, Chooses Third-Party Tools
ArentFox Schiff decommissioned its proprietary AI chatbot in October 2026, replacing it with third-party AI tools.
Why it matters: Law firms weigh in-house AI development against third-party solutions to find the best fit for firm standards and client needs. This case offers insight into smart AI tool evaluation and adoption strategies.
- AFS retired its proprietary chatbot AFSChat in October 2026 after determining it was redundant.
- The firm adopted third-party AI platforms including Harvey and Copilot for improved capabilities.
- ArentFox Schiff launched FoxAI, a client-first AI innovation framework integrating multiple AI tools.
- Chairman Anthony V. Lupo emphasized AI’s role in enhancing client relationships and supporting attorneys.
ArentFox Schiff (AFS) officially decommissioned its internally developed AI chatbot, AFSChat, in October 2026 after concluding that third-party AI solutions better met the firm's strict standards and delivered enhanced capabilities. The firm replaced AFSChat with established AI tools such as Harvey and Copilot, citing their superior performance and suitability for its client service goals.
Alongside these changes, AFS introduced FoxAI, a client-first AI innovation framework designed to apply artificial intelligence in practical, industry-specific ways that complement lawyers' workflows. FoxAI leverages a multi-tool approach, supporting faster, more strategic, and scalable legal services.
Anthony V. Lupo, Chairman of ArentFox Schiff, emphasized the firm's commitment to using AI to deepen client relationships and aid attorneys. "At ArentFox Schiff, we’re using AI to deepen our relationships with clients and support our attorneys in delivering services that are faster, more strategic, and more scalable," he said.
The decision to move away from an internally developed chatbot in favor of third-party tools reflects a broader trend among law firms re-evaluating their AI strategies. Firms must balance in-house development efforts with the efficiencies and advanced features offered by specialized external platforms.
By the numbers:
- October 2026 — Month AFS decommissioned its chatbot AFSChat
- 2 — Third-party AI tools adopted: Harvey and Copilot